Privacy Policy

1. Introduction & Scope

Jood Al Khalej General Contracting LLC (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and prospective project owners. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information when you visit our website (joodalkhalej.ae), submit an inquiry, request a quotation, contact us via WhatsApp, or interact with our digital marketing campaigns across Google, Meta (Facebook & Instagram), TikTok, and Snapchat.

We process personal data in strict compliance with the laws of the United Arab Emirates, including UAE Federal Decree-Law No. (45) of 2021 on Personal Data Protection (PDPL).

2. Information We Collect

We collect personal data that you voluntarily provide to us, as well as certain automated technical data:

• Direct Inquiries & Quotation Requests: Full name, email address, mobile phone number, WhatsApp contact details, city/emirate (Abu Dhabi, Dubai, etc.), project type (Villa Construction, Commercial Fit-Out, Renovation, Infrastructure), architectural blueprints or design attachments, and budget preferences.
• Communications Data: Records of your inquiries submitted through our website contact forms, WhatsApp click-to-chat links, direct phone calls, or emails.
• Automated & Technical Data: IP address, browser type and version, device identifier, operating system, time zone, pages visited, time spent on pages, referral URL, and interaction with our marketing campaigns.

3. Purpose & Legal Basis for Processing

We process your personal information for specific, lawful business purposes:

• To evaluate your project requirements and provide formal engineering quotations and architectural consultations.
• To coordinate on-site surveys, engineering meetings, and project planning sessions.
• To communicate with you regarding updates, inquiries, and customer service.
• To comply with regulatory obligations set by UAE authorities (Department of Municipalities and Transport – DMT, Abu Dhabi Department of Economic Development – ADDED, and Abu Dhabi Housing Authority – ADHA).
• To measure, optimize, and evaluate the performance of our advertising campaigns and website user experience.

4. Cookies, Analytics & Advertising Pixels

Our website utilizes cookies, web beacons, and tracking pixels via Google Tag Manager to enhance user experience and measure campaign efficacy:

• Essential Cookies: Necessary for core website navigation and security (CSRF protection).
• Analytics Cookies (Google Analytics): Help us understand how visitors interact with our website to optimize page speed and layout.
• Marketing & Advertising Pixels: We may utilize tracking tags from Google Ads, Meta Pixel (Facebook & Instagram), TikTok Pixel, and Snapchat Pixel. These pixels allow us to display relevant construction and fit-out advertisements to prospective clients who have shown interest in our services and measure lead conversions.

You can manage your cookie preferences through your web browser settings at any time.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share information with trusted third parties under strict confidentiality agreements:

• Subcontractors & Specialist Consultants: Approved structural, MEP, or architectural partners strictly on a need-to-know basis to fulfill project quotations.
• Technology & Hosting Providers: Secure cloud infrastructure, database hosting, and email delivery providers operating under high security standards.
• Legal & Regulatory Bodies: When mandated by UAE law, judicial subpoenas, or official government directives.

6. Data Security & Storage

We implement robust technical and organizational security measures to protect your personal information from unauthorized access, loss, or alteration. All web traffic is encrypted using Secure Sockets Layer (SSL / TLS 1.3). Data retention is limited to the period necessary to fulfill contracting purposes or meet UAE statutory accounting and construction warranty obligations (e.g., 10-year decennial liability where applicable under UAE Civil Transactions Law).

7. Your Rights Under UAE Data Protection Law (PDPL)

Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): Request deletion of your data when no longer required for contractual or legal purposes.
• Right to Restrict / Object: Object to processing for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time.

8. Contact Us & Data Protection Inquiries

If you have any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us:

• Company Name: Jood Al Khalej General Contracting LLC
• Address: Lamar Tower – st – Al Nahyan – E25 – Abu Dhabi – United Arab Emirates
• Email: info@joodalkhalej.ae
• Phone / WhatsApp: +971 56 171 6262 | +971 2 641 6864